Shipping policy

Please allow 24 to 48 hours for your order to be processed before it is shipped. Delivery within New Zealand typically takes 3 to 5 business days, while international orders may take between 10 to 15 business days.

Tracking details will be emailed to you within 1 to 2 days after your purchase.

If you haven’t received your tracking number within this timeframe, feel free to contact us at: hello@threadandloom.co.nz.